Case 01 / 02
An inventory management system for a Fortune 100 food manufacturer — rebuilt around the operators who depend on it every day, not the database underneath.
Role — Sole Product Designer, research to final executionView case study
Complex products, made simple for the people who run them.
For Enterprise SaaS & Healthcare teams — CPOs, founders, and product leads who need one accountable senior designer owning research, systems thinking, execution, and handoff.
08+years designing complex, high-stakes SaaS
02Fortune 500 companies on the client list
01designer accountable from research to handoff
Selected clients
- Tyson Foods
- BD
- Ontellus
- CEQUENS
Selected work
Two products where complexity was the brief.
2 case studies
Sole designer, end to end
Case 02 / 02
SMS and multichannel campaign management for CEQUENS — designed so that marketers can plan, build, and send campaigns without leaning on a developer.
Role — Sole designer, end to endView case study
Approach
One designer. The whole problem.
Research → Systems → Execution → Handoff
I design complex, high-stakes SaaS products — mostly as the sole designer. Compliance-heavy, multi-stakeholder products for the US market, where getting it wrong is expensive and getting it right is invisible.
Eight-plus years across Enterprise SaaS and Healthcare. Clients have included Tyson Foods, BD, Ontellus, and CEQUENS — two of them Fortune 500.
No agency layers, no account managers. The person you talk to is the person doing the work.
- P.01
Systems, not screens
I design how a product thinks and scales, not only how it looks.
- P.02
One accountable partner
Research, systems, execution, handoff — owned end to end.
- P.03
Built for complexity
Compliance-heavy, multi-stakeholder, high-stakes domains.
Process
How an engagement starts.
Three steps, no ceremony
Intro call
We talk about your product, your constraints, and what you actually need. You ask anything; I tell you honestly whether I’m the right fit.
Scoped proposal
If it’s a fit, you get a written proposal: the problem as I understand it, the engagement model, the timeline, and exactly what you receive.
Engagement kickoff
Work begins with research and immersion in your domain — then moves through systems thinking to execution and a clean handoff.
Services
Four ways to engage.
Fixed scope or embedded
- S.01
Product design sprint
2–4 weeksFor teams that need answers fast. One focused problem, two to four weeks of deep work, one clear direction forward.
- S.02
Full product design
6–16 weeksEnd-to-end ownership. From research and systems thinking to final execution and handoff.
- S.03
Embedded design partner
Monthly retainerA senior designer inside your team without the overhead of a full-time hire. Ongoing, strategic, embedded.
- S.04
Design audit
1 weekA structured review of your product’s current state. What’s broken, what’s fixable, and what to prioritize first.
FAQ
The engagement model, plainly.
5 questions
I do. There’s no agency behind the name and no work handed down to juniors. I work as the sole designer on every engagement — owning research, systems thinking, execution, and handoff myself.
Complex, high-stakes SaaS — mostly Enterprise and Healthcare, often compliance-heavy and multi-stakeholder, built for the US market. Recent work includes an inventory management system for a Fortune 100 food manufacturer and a multichannel campaign platform for CEQUENS.
Three steps: an intro call to understand your product and constraints, a written scoped proposal so you know exactly what you’re getting, and then kickoff. No long sales cycle, no ambiguity about scope.
Yes — that’s the embedded design partner model: a senior designer inside your team on a monthly retainer, without the overhead of a full-time hire. Ongoing, strategic, and embedded in how your team already works.
It depends on the shape of the work: a design audit takes one week, a product design sprint runs two to four weeks, full product design runs six to sixteen weeks, and the embedded partnership is an ongoing monthly retainer.
Contact
Start with a call.
Available for new engagements
Your product carries the complexity. Your users shouldn’t.
Prefer email? Write to hello@muhh.design— same person answers either way.