Case 01 / 02
An inventory management system for a Fortune 100 food manufacturer: rebuilt around the operators who depend on it every day, not the database underneath.
Role · Sole Product Designer, research to final executionView case study
Complex products, made simple for the people who run them.
For Enterprise SaaS & Healthcare teams, CPOs, founders, and product leads who need one accountable senior designer owning research, systems thinking, execution, and handoff.
08+years designing complex, high-stakes SaaS
02Fortune 500 companies on the client list
01designer accountable from research to handoff
Selected clients
- Tyson Foods
- BD
- Ontellus
- CEQUENS
Selected work
Two products where complexity was the brief.
2 case studies
Sole designer, end to end
Case 02 / 02
SMS and multichannel campaign management for CEQUENS: designed so that marketers can plan, build, and send campaigns without leaning on a developer.
Role · Sole designer, end to endView case study
Approach
One designer. The whole problem.
Research → Systems → Execution → Handoff
I design complex, high-stakes SaaS products, mostly as the sole designer. Compliance-heavy, multi-stakeholder products for the US market, where getting it wrong is expensive and getting it right is invisible.
Eight-plus years across Enterprise SaaS and Healthcare. Clients have included Tyson Foods, BD, Ontellus, and CEQUENS, two of them Fortune 500.
No agency layers, no account managers. The person you talk to is the person doing the work.
- P.01
Systems, not screens
I design how a product thinks and scales, not only how it looks.
- P.02
One accountable partner
Research, systems, execution, handoff: owned end to end.
- P.03
Built for complexity
Compliance-heavy, multi-stakeholder, high-stakes domains.
Process
How an engagement starts.
Three steps, no ceremony
Intro call
We talk about your product, your constraints, and what you actually need. You ask anything; I tell you honestly whether I’m the right fit.
Scoped proposal
If it’s a fit, you get a written proposal: the problem as I understand it, the engagement model, the timeline, and exactly what you receive.
Engagement kickoff
Work begins with research and immersion in your domain, then moves through systems thinking to execution and a clean handoff.
The engagement
One way in.
One offer, scoped up front
Fixed scope, fixed price
Product Trust Audit
I go through your product the way a new customer does, then report where the experience is costing you money. Not where it looks wrong.
Enterprise software rarely fails on craft. It fails on activation that never lands, admins who stall before they can succeed, AI surfaces a buyer cannot verify, and migrations that arrive at the worst possible moment. Those are revenue events, and they are close to invisible from inside the team that built the thing.
- What you get
- A written findings deck, walked through live. Prioritized, with what each finding is costing you.
- Timeline
- Two weeks
- Price
- From $4,500. Most engagements land between $4,500 and $9,000, scoped on the call.
- Terms
- Half on booking, balance on delivery.
Longer engagements exist. Sprints, full product design, embedded partnership. They start here.
FAQ
The engagement model, plainly.
5 questions
I do. There’s no agency behind the name and no work handed down to juniors. I work as the sole designer on every engagement, owning research, systems thinking, execution, and handoff myself.
Complex, high-stakes SaaS: mostly Enterprise and Healthcare, often compliance-heavy and multi-stakeholder, built for the US market. Recent work includes an inventory management system for a Fortune 100 food manufacturer and a multichannel campaign platform for CEQUENS.
Three steps: an intro call to understand your product and constraints, a written scoped proposal so you know exactly what you’re getting, and then kickoff. No long sales cycle, no ambiguity about scope.
Yes, and it happens often. But it isn’t where an engagement starts. The audit comes first, because embedding without knowing what’s actually wrong is how a retainer turns into hours. If the findings warrant ongoing work, we talk about it then.
Two weeks. It’s fixed scope by design. You get a written proposal before anything starts, so the boundaries are set before you commit, and half the fee is due on booking.
Contact
Start with a call.
Available for new engagements
Your product carries the complexity. Your users shouldn’t.
Prefer email? Write to hello@muhh.design. Same person answers either way.